What is the shipping cost to my destination?
This varies depending on your location, and the options are displayed at the top of each ad. We make these rates as accurate as possible within the limitations of eBay's systems. Unfortunately we cannot currently list every postcode exception in every country, so on rare occasions we may be forced to request that extra shipping is paid. Where this happens, you will of course be entitled to cancel and receive a full refund if you wish.
Shipping is not listed to my destination, can I get a quote?
Yes! Some items are difficult to price for worldwide shipping due to various reasons. Please contact us with your full address and details of which items you are interested in.
What is a working day?
Working days for delivery companies are Monday to Friday, excluding bank holidays. This means that a next day service on a Friday, for example, will arrive on Monday (the next working day).
When will my item be despatched?
We do our absolute best to despatch all items received with cleared payment before 2.30pm Mon-Fri on the same day (excluding bank holidays). All other orders will leave on the next working day.
Sometimes payment issues, fraud checks, adverse weather and other unusual events can cause a delay to despatch that is beyond our control.
UK BUYERS: Who will deliver my item, and how long will it take?
For most items you have the choice of a Free 3-5 working day delivery which uses the Royal Mail services or UK Mail Express Courier (next day with tracking). Please note next day services are not 100% guaranteed money back. Delivery is made within 99% of all cases, and only a small reduction is offered if the delivery is effected later than 1 day. Where an item is dispatched on a Free service this is normally the slowest service but you have the opportunity to upgrade at discounted prices.
We reserve the right to upgrade the service without notice (for example from Royal Mail to courier), which may be necessary due to weight restrictions etc. Some areas of the UK (offshore and highlands) may take longer than the stated time frame as these areas are not gauranteed.
INTERNATIONAL BUYERS: Who will deliver my item, and how long will it take?
We use P2P Mailing, P2P Tracpak, UPS and DHL to ship our items all over the world. P2P is classed as "Standard" and UPS, DHL are classed as Express. Buyers can choose to upgrade to Express services where applicable.
Tracking will be provided in most cases, except instances where items shipped to EU countries are on the standard service.
International delivery times: (subject to customs or other delays, which can sometimes add up to 2 weeks in rare instances)
- EU Standard: 2-7 working days (no tracking)
- EU Express UPS/DPD: 1-5 working days (precise tracking)
- USA Standard: 5-10 working days (basic tracking)
- USA Express UPS/DPD: 1-3 working days (precise tracking)
- Worldwide Standard: 5-15 working days (basic tracking)
- Worldwide Express UPS/DPD: 1-6 working days (precise tracking)
How can I get help with shipping or tracking?
Please send us an ebay message for any questions that you have about shipping.